Wynit - We Distribute
Frequently Asked Questions
What do I need to do to buy from WYNIT?
You need a valid resale certificate. You also need to complete our credit application. For complete details, click on “Become A Reseller” on the main menu or call 800.GO.WYNIT and ask to speak to a sales representative.
What types of credit terms do you offer?
WYNIT offers a wide variety of terms including:
·         Open accounts-Net terms for qualified customers
·         Cashier's check/COD/Company check
·         Credit Cards: Visa and MasterCard
·         Letters of credit
·         Floor planning
Do you drop-ship?
WYNIT offers a wide variety of shipping options including drop shipments, and custom packing slips. So not only do we drop ship, but we can use your own logos to create custom packing slips making it look as though the product shipped directly from you.

Do you have a retail outlet where you can sell to end users?

No. WYNIT is a distributor and because of the contracts we have signed with our vendors, we are not allowed to sell to end users. Only authorized resellers with valid reseller’s certificates are allowed to purchase from WYNIT.
Will I have an dedicated sales representative?
Yes! At WYNIT, we believe each customer deserves personal attention. You will be assigned a dedicated sales representative that will handle your questions, quotes and orders from the first time you call. Your account representative will work with you to process your orders quickly and efficiently. Your account representative will get to know your business and be able to help you find a mix of products that is right for your specific business needs.
Can you send me a price list?
WYNIT is a distributor with thousands of products rotating on a consistent basis. Our knowledgeable sales representatives are ready to find your price quickly and conveniently by calling 800.GO.WYNIT.
I have a product I believe would be the perfect fit for WYNIT to sell. How do I make that happen?
WYNIT’s Product Management department handles all new vendor relations. They can be contacted at productmanagement@wynit.com.
I received a product that is not working properly. How do I return it?
Defective merchandise, unfortunately, is an inevitability. Fortunately, our customer service department is ready to assist you with your return. Contact them by calling 800.GO.WYNIT or email them at CustomerService@wynit.com.
Please note that the following items may not be returned:
·         Discontinued items, Special Order items, and Consumables
·         Items for which manufacturers will not accept returns
·         Items not purchased from WYNIT, Inc.
·         Items which have undergone revisions w/out being assigned a new part # by the manufacturer
All returns must have the complete Return Authorization Number (RA#) prominently displayed on the shipping label in order to be received into our warehouse. If the RA# is not visible, your shipment may be refused. Re-box all returns in appropriate shipping cartons. All original packaging, materials, accessories, manuals and booklets must be returned with the product.
Returns are for replacement only. Replacement credit will be issued at the original purchase price or current selling price, whichever is lower.
All non-defective items returned are subject to a 15% restocking fee.
WYNIT reserves the right to require the purchaser to return the defective goods directly to the manufacturer for replacement.
I placed an order that has not arrived yet. How do I get a tracking number?
You can obtain a tracking number for your order by contacting your WYNIT Sales Representative.
How familiar are you with the products you sell?
To remain in the lead, you need to know all there is about the equipment you sell. The WYNIT team of technology specialists will keep you informed on all of the latest equipment so you can stay ahead of the competition. WYNIT account personnel are factory trained, and can answer all of questions quickly and reliably to keep you one step ahead of your competition.